Help Center
How can we help?
Guides and answers for getting the most out of Quibble — configuration, pricing, analytics, and more.
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Getting started
Connect your PMS, set your defaults, add your team, and switch pricing on.
Connecting your PMSLink your property management system so Quibble can read your listings, calendars, and reservations.
→Add the website tag to your booking siteOne line of code on your direct booking site tells Quibble which listings and stay dates your own visitors search for.
→Your first data importWhat happens between connecting a PMS and seeing your listings, and how long it takes.
→Going live: turning on Dynamic PricingFrom Optimize through competitor review to Push, when optimized prices go live on your channels.
→Keeping data in sync with your PMSWhat syncs automatically, on what rhythm, and how to trigger a refresh yourself.
→Account Setup: defaults for the portfolio and each marketSet policy once at the portfolio level, locale facts once per market, and let listings inherit the rest.
→Settings and your teamThe five settings tabs, and how to add teammates as users or admins.
→Connect Quibble to Claude, ChatGPT, or GrokAdd one address to your AI assistant and ask about your properties, pace, and markets in plain language, or make pricing changes without leaving the chat.
→Quibble Direct: show guests what booking direct saves themQuibble Direct puts the price of the same stay on the big booking sites next to your own price, on your listing and checkout pages.
→Connecting Quibble to SlackGet pricing alerts and updates in your Slack workspace.
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Pricing
Adjustments, limits, overrides, stays, events, steering, and getting prices to your channels.
Price adjustments at every levelNudge optimized prices up or down with multipliers at portfolio, market, group, or property scope.
→Setting min and max prices by monthGive the model a floor and a ceiling for each month of the year, per property.
→The far-out priceProtect distant dates from booking too cheap before demand has formed.
→Price and stay overridesPin an exact price or minimum stay to specific dates, above all other pricing logic. A last resort for fixed rates.
→Stay settings and orphan gapsMinimum stays by booking window, and recovering the short gaps between reservations.
→How settings cascade: portfolio, market, listingWhich level wins when the same setting exists at more than one scope, and where to change each one.
→The portfolio calendarEvery listing’s nights side by side: prices, reservations, demand, and quick edits.
→Sync Status: did my prices reach the channel?The push ledger for every listing — last sync, failures, and one-click pushes, plus the account data sync beside it.
→The Working QueueThe listings flagged for a pricing review, and the two clicks that clear them.
→Events & Holidays: pricing the dates that matterEvent windows with their own price multiplier and minimum stay, scoped to markets or listings.
→Reading demand on the calendarWhat the colors on the portfolio calendar mean, and where to see an event’s effect on a night.
→QPilot Portfolio SteeringLet QPilot nudge prices toward a reference curve: discounts below it, increase recommendations above it, inside rules you set.
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Analytics
Reading your numbers: the Dashboard and its daily brief, insights, forecasts, goals, and listing health.
Reading a property’s OverviewThe month’s rent, the pace strip, and the year’s occupancy and ADR at a glance.
→Listing Health: the grade and what to do about itHow the score is built, which issues cost points, and how to mute the ones you accept.
→On the books vs. last year, and ChannelsHow what is on the books today compares with the same point last year, what 7-day pace means, and which channels the nights and money come from.
→Bookings and owner reportsThe full reservation ledger, and branded reports you can send straight to an owner.
→The Dashboard: your daily readBooked revenue and pace up top, KPI cards that flip for detail, and the cohorts that need attention.
→The Daily BriefWhat changed between your two most recent syncs: wins, losses, and the things worth a look.
→Insights: the portfolio over timeOccupancy, rate, and revenue behavior across any period, sliced by market, bedrooms, or day of week.
→Booking Feed: every reservation as it landsThe live list of bookings with its metrics, the ADR alerts for stays priced below baseline, and which listings are going quiet.
→Forecast Analytics: the year aheadWhat the next twelve months should produce: booked, remaining demand, expected rent, and the gap between them.
→Goal PlanningSet a monthly occupancy and ADR goal per listing; rent, revenue, and RevPAR goals derive from them.
→Trial PerformanceFor portfolios running a pricing trial: trial units against last year, next to the rest of your book.
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Business tools
Market Hunter, the scouting tool, groups, the community board, and the fast ways around the app.
Markets: your market on a mapNearby listings we track, their rates and estimated revenue, with your own book overlaid.
→Market Hunter: sizing up a marketRates, demand and supply for every market we track, including ones you have no listing in yet.
→The community ideas boardPitch what Quibble should build next, vote on other ideas, and watch things ship.
→Spotlight search and Ask RevJump anywhere with one keystroke, or ask the built-in assistant about your own data.
→Property Scout: estimate any address or marketSearch by address, listing ID, or market and see what it could earn, modeled against the comps and scenarios behind the number.
→Property groupsBlend listings into one set of KPIs, and price them together with group-level adjustments.
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Reports & data
Statements for owners, and spreadsheet exports of the data Quibble holds for you.
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Troubleshooting
When something looks off, start here.
My prices are not reaching the channelThe three checks that resolve nearly every sync problem.
→Why is tonight’s price what it is?Tracing a nightly price back through comps, adjustments, and limits.
→Have you activated this property in Hostfully?Verify a property is switched on for Quibble inside Hostfully.
→Quibble pricing FAQQuick answers on optimization vs base price, booking probability, seasonality, and more.
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